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Frequently Asked Questions
Student EMail Portal
LAHC > Student Services > Student Portal
Information and video on how to connect other email accounts to your student email account.
Information and video on how to redirect email from your student email account to your personal email.
Information on how to set up a mobile phone to receive messages from your student email account (Exchange, POP3/IMAP4).
QUICK GUIDE FOR L.A. HARBOR COLLEGE STUDENT EMAIL SYSTEM
The student email system at Los Angeles Harbor College gives students access to a web-based email client, online contact list, online shareable calendar, chat client, along with access to web-based versions of popular Microsoft Office applications. In addition, students receive a free 25GB SkyDrive online file storage account with their student email account.
The login information is the same as your login for the Student Information System—the “Student ID” is your complete SID # beginning with ‘88’, and the default password is the four digits of your birth month and day (use whatever password you created if you’ve already changed it from the default).
When you log into the system you are presented with a home screen that shows your email inbox. In the list box at the top left portion of the screen are folders associated with your email account. The bottom left portion of the list box contains other features of the system.
There are two drop-down links at the top of the screen. The first, labeled “Mail”, duplicates the list of features on the bottom left portion of the screen. The second, labeled “Office”, allows you to access the Windows Live website where you can create and edit MS Word, MS Excel, MS PowerPoint, and MS OneNote documents from within your web browser. This link also allows you to access your SkyDrive account.
The default page that loads when you log in is your email inbox. The default display setting shows messages in the order they are received with the newest ones appearing at the top of the list. Unread messages are in bold. With the reading pane on, messages appear to the right of the message list, with it off you must double click a message to display it in a popup window (be sure to enable popup windows for the website in your browser).
Messages can be moved to any folder, and new folders can be created by right clicking your name in the list box on the left and selecting “Create New Folder…”. You can create rules for handling messages as they arrive in your inbox so they are automatically moved to a specific folder by clicking on “Options” and then “Organize E-Mail” and finally creating a new rule under “Inbox Rules”. You can also create a rule to automatically redirect all incoming messages to another email account.
If your phone supports Microsoft Exchange, you can set it up to sync with your student email account. Otherwise, you can use POP3 protocols to access your student email account from your phone. Alternatively, you have the option of sending every email you receive in your student email account to your phone as a text message.
CALENDAR
The calendar allows you to keep track of all the details of your life be they from school, home, work, or wherever. You can share your calendar with others but still keep certain information private. You can create multiple calendars and keep different kinds of information in each calendar and share each one with different people. You can have the system send you text message reminders of upcoming events and appointments.
CONTACTS
Your contacts are where you store information about the people you communicate with. Contacts can be pulled from the global list of student email addresses, or you can enter information about people not associated with school. You can also create contact groups for emailing multiple people at the same time.
TASKS
Tasks are a way of entering information about specific projects you are working on and indicating when they start and should finish. You can indicate the level of completion for a task, its priority, and set reminders about completing the task.
MICROSOFT OFFICE APPLICATIONS
With your student email account, you have access to using free online versions of four popular Microsoft Office applications: MS Word, MS Excel, MS PowerPoint, and MS OneNote. These online versions, while not containing the complete feature set of their standalone counterparts, are fully-functioning programs that let you perform many of the same functions as the desktop versions of these programs.
You can create documents and store them online which allows you access to them from any internet-connected computer. You can create folders to store your documents in and then choose to share these folders with classmates, friends, or whomever you choose. Documents can be downloaded onto computer hard drives or flash drives. You can also choose to open any document stored online in the corresponding computer application located on the local computer, or you can upload documents from your computer to store and edit online.
SKYDRIVE
SkyDrive is a free online file storage account that comes with your student email account. You get 25GB of storage space, although the maximum size for any flile is 50MB. You can store documents, photos, music, and other computer files to this space. You can create folders to store the files in and then choose who has access to view and download the files.
With online storage you never have to worry about emailing yourself the latest revision of a paper or ensuring that you copy the right documents over to your flash drive. As long as you have access to the internet you can access your files.


